This month’s librarian spotlight is on Phillip Hays, Dacus Library’s Access Services Coordinator.
Phillip came to work at Dacus Library as a cataloger in September of 2013. One year later, he became our Access Services Coordinator, who runs the Interlibrary Loan (ILL) and PASCAL Delivers services. He is also one of our reference librarians. As Access Services Coordinator his job is to ensure our patrons get what they need when they need it (or as quickly as the United States Post Office or PASCAL Delivers courier will allow). Of course, our patrons have to do their part and get a request submitted to his department with an adequate amount of time (at least 5 days for an article, and more for books/media, etc. through ILL).
When a patron needs access to materials not owned by Dacus Library, the best course of action if a book is needed, is to search the PASCAL catalog to see if a copy can be requested through our PASCAL Delivers service. If there are no available PASCAL copies, then an ILL request should be placed. If an article of any sort is needed, an ILL request should always be placed (PASCAL Delivers is for books only). Phillip’s department then searches the catalogs of institutions across the nation and places the request on behalf of the patron in need. Note that PASCAL Delivers items typically take a few business days to arrive, whereas books requested through ILL can take up to one and a half weeks. Articles through ILL generally arrive within five business days since they are electronically transmitted. Keep in mind that none of these arrival times are guarantees, just averages. In addition, Phillip’s department is also responsible for loaning books and articles to outside institutions.
Phillips has a BA degree in English from the University of Alabama, where he took several courses in 18th- and 19th-Century English Literature. He also has a Master of Library and Information Science (MLIS) degree from the University of South Carolina where he focused on strategic intelligence.
Outside of work, Phillip devotes most of his time and energy to his wife and one-year-old son, Thomas. Phillip loves giving his son lots of attention but manages to also follow the English Premier League every weekend. For those who are curious, he roots for Liverpool.
As part of his library duties Phillip has developed some research guides on Literary Criticism and Online Ready Reference Resources. His guide on Online Ready Reference Resources can be incredibly helpful if you need information found in dictionaries, encyclopedias or almanacs, or you need some credible statistical, government or general reference information but can’t get to the library to look at physical resources. If you would like to meet with Phillip for a research consultation, he is happy to set up an appointment. Just send an email to firstname.lastname@example.org.
Dacus Library has many wonderful librarians on staff who all teach library instruction classes, work various hours on the reference desk, and do collection development work. Each librarian also has other specialized responsibilities within the library. You can view all of our previous librarian spotlight posts here or check back at the beginning of the month for a new one!